Index:

1. Telefoonnummers

2. Piket dienst Regels

3. Escalatie Deelnemers


1.Telephone numbers

GOVCERT.NL Emergency phonenumber: 070 - 888 7 871

How and where to reach the techies?

abr.

who

Usrname

Telephone

Private-GSM

Privé-home

e-mail- private

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HB

Henk Bronk

xxxx

727

06 ------

0----------

-@-l

 

 

 

 

 

 

 


2. On call - Rules:


Piket
Durance of on call duty: from Tuesday until next Tuesday

Active checking sources, from 09:00 – 23:00

Standby 23:00 – 09:00 Available for constituents and CSIRT teams.

 
Taken
- Check sources every 2 hours, filter relevant information and process them into advisories and alerts.

Physical entrance during out of office time

Respons time
- Within ˝ hour respond to call .

Escalaties
- See escalation procedure.


3. Escalatie Constituents:

If telephone is not available or no responds call manager technical team