| Team Contact Information |
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| Regular telephone number | 800 230 6363 |
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| Emergency telephone number | +52 55 5431 3516 |
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| E-mail address | csirt@gentera.com.mx |
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| Postal address | Av. Insurgentes Sur 1458, Actipan, Benito Juárez, 03230 Ciudad de México, CDMX, México |
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| Business Hours |
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| Timezone | GMT-06:00 |
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| Description of business hours | 24 hours a day, 7 days a week |
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| How to contact outside business hours | Mail csirt@gentera.com.mx, Phone call +52 55 5431 3516 |
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| Constituency |
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| Type of Constituency | Financial sector |
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| Source of Constituency | Both external and internal |
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| Description of Constituency | CSIRT Gentera is the specialized incident response team of our corporate, dedicated to developing preventive measures, carrying out timely detection of threats and mitigating the impact of cyber risks that could affect more than 3 million customers and 17 thousand employees that make up community. |
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| Internet Domain Address | https://www.gentera.com.mx/gentera/
https://www.compartamos.com.mx/compartamos
https://www.compartamos.com.pe/Peru
https://www.aterna.mx/aterna
https://www.yastas.com/wps/themes/html/YastasOrg/media/Yastas/index.html
https://www.fundacioncompartamos.org.mx/Fundacion
https://www.concredito.com.mx |
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| Country of Constituency | Mexico MX |
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| Cryptography |
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| Team PGP public key | 394A6FBA1E638F9B0877A5622BB1F048F0F6B688 |
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Team contact information provided for Incident Response purposes only. FIRST strictly prohibits the use of contact information for solicitation or marketing.
FIRST follows the ISO 3166-1 standard for country code and name listings.
